drcamilIanes.ro – is the trade name of ENDODONTIC TEAM SRL, located at 12 Londra Street, 3 Apt. Cam., Dumbrăvița, Timiș County, registered in the Trade Register under No. J35/1129/2016, CUI 35934652, account number RO63BTRLRONCRT0344763101 at Banca Transilvania, legally represented by Camil Ianes.

Seller – ENDODONTIC TEAM SRL

Buyer – can be any natural person over the age of 16 or any legal entity that creates an account on the website and places an order.

User – any natural person over the age of 16 or a legal entity registered on the website who, by creating an account, agrees to the site-specific clauses in the Terms and Conditions.

Username – a pseudonym under which a specific user/buyer can perform actions on the website. The username is linked to the user/buyer's information on the website under the name "Username."

Account – the area of ​​the website consisting of an email address and password, which the buyer can use to place an order and which contains information about the buyer and their website history (orders, invoices, warranties for goods, etc.). The user is responsible for ensuring that all information entered during account creation is correct, complete, and up-to-date.

My Cart – the area of ​​the account where the buyer/user can add goods or services they wish to purchase at the time of addition or at a later time. If the goods or services are not purchased at the time of the order, the buyer/user can use the service offered by the seller to track the goods and services by receiving commercial communications.

Website – the online store at the web address drCamilIanes.ro and its subdomains.

Order – an electronic document serving as a means of communication between the seller and the buyer, with which the buyer notifies the seller, via the website, of their intention to purchase goods and services.

Goods – all products listed on the website, including those specified in the order, that the seller is to deliver to the buyer based on the concluded contract.

Campaign – the display of a limited number of goods with a limited and predefined stock for a period of time determined by the seller for commercial purposes.

Contract – the distance selling contract between the seller and the buyer, without both being physically present at the same time.

Content – ​​all information on the website that can be visited, displayed, or accessed using an electronic device;

The content of emails sent by the Seller to Buyers electronically and/or through other available means of communication;

All information communicated by a Seller employee(s) to the Buyer by any means, depending on the contact details provided by the Buyer or not;

Information regarding the goods and/or services and/or rates charged by the Seller during a given period;

Information regarding the goods and/or services and/or rates charged by third parties with whom the Seller has entered into partnership agreements during a given period;

Seller data or other confidential data of the Seller.

Commercial communication – any type of message sent (e.g., email/SMS/phone/mobile push/web push, etc.) containing general and thematic information, information on similar or complementary products, information on offers or promotions, information on goods and services added to the "Account/My Cart" or "Account/Favorites" section, and other commercial communication, such as market research and opinion polls.

Transaction – the collection or reimbursement of an amount from the sale of a good and/or service by ENDODONTIC TEAM SRL to the Buyer through the services of the payment processor approved by the Seller, regardless of the delivery method.

Specifications – all specifications and/or descriptions of the goods as stated in their description.

2. CONTRACTUAL DOCUMENTS

2.1. By placing an order on the Website, the Buyer agrees to the form of communication (telephone or email) through which the Seller conducts its business.

2.2. The notification received by the Buyer after placing the order is for informational purposes only and does not constitute acceptance of the order. This notification will be sent electronically (email) or by telephone.

2.3. The Seller reserves the right to change the quantity of goods for legitimate reasons. If the quantity of goods in the order changes, the Buyer will be notified by email or telephone, and the amount paid will be refunded.

2.4. The contract between the Seller and the Buyer is deemed concluded upon the Buyer receiving notification of the order's shipment from the Seller by email.

2.5. The documents and information provided by the Seller on the Website form the basis of the contract.

3. ACCESS TO THE ORDER AND WEBSITE INFORMATION

3.1. Access to the order is permitted to every user/buyer.

For legitimate reasons, ENDODONTIC TEAM SRL reserves the right to restrict the User/Buyer's access to placing an order and/or to some of the accepted payment methods if ENDODONTIC TEAM SRL considers that, based on their behavior or activities on the Site, their actions could harm ENDODONTIC TEAM SRL in any way. In any of these cases, the User/Buyer may contact ENDODONTIC TEAM SRL's Customer Service to understand the reasons for applying the above measures.

3.2. Communication with the Seller may take place through direct interaction with them or through the addresses indicated in the "Contact" section of the Site. The Seller is free to manage the information received without having to provide any justification.

3.3. In the event of unusually high traffic from an internet network, ENDODONTIC TEAM SRL reserves the right to request users/buyers to manually enter Captcha validation codes to protect information on the website.

3.5. All prices for goods presented on the website are indicated in Lei (RON)/Euro (EUR).

3.6. For online payments, the Seller is not liable for any additional costs incurred by the Buyer, including but not limited to currency conversion fees charged by the card-issuing bank if the card currency is different from Lei/Euro. This is the sole responsibility of the Buyer.

3.7. All information describing the goods available on the website (static/dynamic images, multimedia presentations, etc.) does not constitute a contractual obligation on the part of the Seller, as it is used solely for presentation purposes.

4. ASSIGNMENT AND SUBCONTRACTING

4.1. The Seller may assign and/or subcontract services related to the order fulfillment to third parties, providing the Buyer's data, without the Buyer's consent being required. The Seller shall always be liable to the Buyer for all contractual obligations.

5. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

5.1. The content defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, texts, and/or multimedia content on the Website, are the exclusive property of ENDODONTIC TEAM SRL. All rights acquired in this regard, directly or indirectly (through usage and/or publication licenses), remain reserved.

5.2. The Customer/Buyer/User is not permitted to copy, distribute, publish, transmit to third parties, modify, and/or use any Content in a context other than that originally intended by ENDODONTIC TEAM SRL without the express written consent of ENDODONTIC TEAM SRL.

5.3. All Content to which the Buyer/User has access and/or obtains in any way is subject to the provisions of this document, unless a separate and valid usage agreement has been concluded between ENDODONTIC TEAM SRL and the Buyer/User.

5.4. The Customer/Buyer/User may only copy, transmit, and/or use Content for personal or non-commercial purposes, unless doing so conflicts with the provisions of this document.

5.5. If ENDODONTIC TEAM SRL grants the Customer/Buyer/User a specific right to use certain Content, this right extends only to that Content for the period and under the conditions specified in the agreement.

5.6. Content transmitted to the customer/user/buyer via any communication channel does not constitute a contractual obligation on the part of ENDODONTIC TEAM SRL.

5.7. Any use of the content for purposes other than those expressly permitted in this document or a user agreement is strictly prohibited.

7. CONFIDENTIALITY

7.1. ENDODONTIC TEAM SRL maintains the confidentiality of all information you provide. The information provided will only be disclosed under the conditions set forth in this document.

7.2. The buyer may not make any public statements, advertisements, press releases, or any other form of disclosure to third parties regarding the order/contract without the prior written consent of the seller.

7.3. By transmitting information or materials through this website, you grant the seller unrestricted and irrevocable access to it and the right to use, reproduce, display, modify, transmit, and distribute such materials or information. You further agree that the Seller may freely use any information, ideas, concepts, know-how, or techniques you have communicated to us through the Website for its own benefit. ENDODONTIC TEAM SRL is not subject to any confidentiality obligations regarding the information communicated, unless otherwise provided by applicable law.

8. COMMERCIAL COMMUNICATIONS

8.1. The Buyer/User may modify their consent to receive commercial communications containing information about offers and promotions at any time by: 8.1.1. By clicking on the unsubscribe link in the commercial communications received from the Seller; or 8.1.2. By contacting the Seller at contact@drcamilianes.ro.

8.2. By adding goods or services to the "My Cart" section, the Seller will send the Buyer/User commercial communications regarding:

Price changes of the goods or services added to the "My Cart" section;

Recommendations of similar goods or services;

Availability of products in the "My Cart" section.

8.3. After purchasing a product or service, the Seller will send the Buyer/User information about complementary products.

8.4. The Customer/User can unsubscribe from these communications at any time by clicking on the unsubscribe link in the commercial communications received from ENDODONTIC TEAM SRL.

8.5. To improve our offerings and the shopping experience, we may use your data for market research and opinion polls. This information will not be used for advertising purposes and will not be associated with your identity. You can object to the use of your data for such purposes at any time by clicking on the unsubscribe link in the message or by contacting contact@drcamilianes.ro.

9. INVOICE – PAYMENT

9.1. The prices of goods and services displayed on the drcamilianes.ro website do not include VAT, in accordance with applicable law.

9.2. The price, payment method, and payment term are specified in each order. The Seller will issue an invoice to the Buyer for the goods and services delivered. The Buyer is obliged to provide all information necessary for correct invoicing.

9.3. The Seller will send the invoice for the order to the Buyer via email to the contact address specified in the order.

9.4. The Buyer is obliged to update their account information and access the documents available in their account for each order.

9.5. By submitting the order, the Buyer agrees to receive invoices electronically by adding them to their account or sending them by email to the address specified in the order.

9.6. If the invoice is not available in the account for more than 48 hours, the buyer is asked to contact contact@drcamilianes.ro.

9.7. The buyer's payment card details are not accessible to ENDODONTIC TEAM SRL and are not stored by ENDODONTIC TEAM SRL or the payment processor integrated into the website. These details are managed exclusively by the institution authorizing the transaction or by an entity authorized to provide services for storing card identification data.

10. DELIVERY OF GOODS

10.1. The goods are delivered by the express courier chosen by the seller. The shipping cost is 25 lei.

10.2. The seller ensures the proper packaging of the goods and the transmission of the accompanying documents.

10.3. The seller delivers the goods and services exclusively within Romania.

11. TRANSFER OF OWNERSHIP OF THE GOODS

11.1. Ownership of the goods passes upon delivery and payment by the Buyer to the location specified in the order. Delivery is deemed to have taken place upon signing the transport document provided by the courier.

12. LIABILITY

12.1. The Seller shall not be liable for any damages of any kind incurred by the Buyer or third parties as a result of the Buyer's failure to fulfill its obligations under the order, or for damages resulting from the use of the goods and services after delivery.

12.2. By creating and using the account, the User/Buyer assumes responsibility for maintaining the confidentiality of the account details (username and password) and for managing account access. To the extent permitted by law, the User/Buyer is responsible for the activities carried out through their account.

12.3. By creating the account and/or using the Content and/or placing orders, the Customer/User/Buyer expressly and unequivocally accepts the Website's Terms and Conditions in the version currently displayed on the Website at the time of account creation, use of the Content, or placing the order.

12.4. The Seller reserves the right to periodically update and modify the Website's Terms and Conditions to reflect changes in the Website's functionality and conditions or legal requirements. This document is binding on customers/users/buyers from the moment it is published on the Website. In the event of a change, the updated version will be published. We therefore recommend that you regularly review the contents of this document.

13. MAJOR FORCE

13.1. Neither party shall be liable for any failure to fulfill its contractual obligations if such failure is due to a force majeure event. Force majeure is an unforeseeable, unavoidable event beyond the control of the parties.

13.2. If the force majeure event does not end within 15 (fifteen) days of its occurrence, either party shall be entitled to notify the other party of the automatic termination of the contract, without either party being entitled to claim damages.